End-User Licence Agreement
CipSoft GmbH, based in Regensburg, Germany (“CipSoft”) sells computer games (“Game”) developed by partners (“Partner”). This End-User Licence Agreement (“Agreement”) governs the terms under which CipSoft offers you these Games. By purchasing a Game, you accept this Agreement and confirm that you are legally competent in your country or have the permission of your parents or legal guardian to purchase the Game
1 Contracting Parties
The agreement is formed between you and CipSoft. For any questions or issues, please contact CipSoft, not the Partner.
2 Subject of the Contract
CipSoft grants you a fee-based, non-exclusive and non-transferable licence for the permanent use of the selected Game for your personal, private use. This licence does not establish any ownership rights to the Game. All rights not explicitly mentioned in this Agreement remain with CipSoft or the Partner. Before purchasing, please check that your computer meets the system requirements of the Game and you have a working internet connection. The Game will be made available by the Partner or on a platform for download in compiled form. CipSoft will provide you with a licence key that allows you to access the Game. You must provide a valid email address for this purpose. The licence key may not be passed on to third parties. In some Games it may be possible to unlock additional game content for a fee or to purchase virtual goods. This is not the subject of this Agreement. The Partner reserves the right to further develop the Game and to release new versions from time to time.
3 Terms of Payment
The current valid price for the Game will be displayed to you during the ordering process. This price includes any applicable value added taxes and other excise or transaction taxes. Additional charges may apply for certain payment methods. CipSoft reserves the right to change the price at any time. You must pay the price in advance. By providing payment information, you affirm that you are the authorised user of the payment method used for this transaction. The licence key will only be provided to you when CipSoft, or an involved payment service provider, receives the payment. If the payment is subsequently withdrawn or returned, the licence key will be disabled.
4 Right of Withdrawal
You have the right to withdraw from this Agreement without giving any reason within 14 days of purchase, provided you have not yet used the licence key (“Right of Withdrawal”). To exercise the Right of Withdrawal, you must inform CipSoft in an unequivocal statement about your decision to withdraw from this contract (e.g. by sending a letter to CipSoft GmbH, Prüfeninger Str. 20, 93049 Regensburg, Germany or an email to [email protected]). You may use the withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient to send your communication concerning your exercise of the Right of Withdrawal before the withdrawal period has expired. If you withdraw from this Agreement, we will refund all payments received from you in connection with this Agreement without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. The refund will be made by the method of payment you used for the original payments unless you have expressly agreed otherwise with us.
5 Warranties and Limitation of Liability
The Game is provided “as is.” CipSoft disclaims all warranties or representations, in particular regarding the absence of errors and fitness for a particular purpose. You shall not hold CipSoft liable for any loss of profits or other damages arising out of or in connection with the use of the Game, unless such damages were caused by CipSoft’s wilful misconduct or gross negligence.
6 Final Provisions
Should individual provisions of this Agreement be or become invalid in whole or in part, the remaining provisions shall not be affected thereby. The provision in question shall be replaced by a valid one that comes as close as possible to the intended economic purpose. The Agreement is subject to the law of the Federal Republic of Germany, excluding the provisions of international private law and the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Regensburg. CipSoft GmbH is neither willing nor required to take part in out-of-court dispute resolution.
Privacy Policy
CipSoft GmbH, based in Regensburg, Germany (“CipSoft”) sells computer games (“Game”) developed by partners (“Partner”). This Privacy Policy explains in detail which personal data is collected and for what purpose it is processed and used. Personal data is information about your identity. This includes details such as your name, address, telephone number and email address as well as data from the payment method used ("Data"). CipSoft has taken technical and organisational measures to ensure that data protection regulations are observed both by us and by external service providers ("Third Party").
Collected Data and Purpose of Use
When you visit the online shop's website, your IP address is transmitted and processed in order to deliver the content of the pages. The website does not use cookies. When you purchase a Game, CipSoft processes the data you provide to process the payment. The data is also used to detect and prevent fraudulent payments. When you contact CipSoft's support, CipSoft processes your email address and other personal data in order to respond to your request efficiently and satisfactorily. CipSoft also uses this data in an anonymous and aggregated form to optimise the work of the support.
Third Party Disclosure
CipSoft transfers data necessary for payment processing to the involved payment service provider. These payment service providers may be located outside the European Union, but they are subject to the same data protection regulations as CipSoft. To the extent required by law, CipSoft discloses data to tax authorities, law enforcement agencies and other authorities. Other than in the aforementioned cases, CipSoft does not disclose data to third parties, including the Partner, and only employees of CipSoft have access to the data in order to fulfil their above-mentioned tasks.
Your Rights as a Data Subject
You have the right to information about which data we store about you (Art. 15 GDPR), as well as the right to correction (Art. 16 GDPR) or deletion (Art. 17 GDPR) of this data. Further, you have the right to restrict processing (Art. 18 GDPR), the right to object to processing (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR). Please send an email to [email protected] if you want to exercise these rights. If you have any questions about this privacy policy or the processing of your data, you can also contact our data protection officer:
Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14, 93047 Regensburg, Deutschland
Telefon: +49 941 2986930
Fax: +49 941 29869316
E-Mail: [email protected]
If our data protection officer is unable to answer your concerns to your satisfaction, you retain the right to lodge a complaint with the data protection supervisory authority responsible for your country or federal state.
Legal Information
Contact Address:
CipSoft GmbH
Prüfeninger Straße 20
93049 Regensburg
Germany
Website: www.cipsoft.com
E-Mail: [email protected]
based in Regensburg
registered at Amtsgericht Regensburg, HRB 8295
VAT ID: DE 216262082
Managing Directors: Ulrich Schlott, Stephan Vogler, Benjamin Zuckerer
Platform of the European Commission for Online Dispute Resolution:
http://ec.europa.eu/consumers/odr/
CipSoft GmbH is neither willing nor required to take part in out-of-court dispute resolution.
Withdrawal Form
If you wish to revoke the contract for the purchase of a computer game, please fill out this form and send it by mail or email to
CipSoft GmbH
Prüfeninger Straße 20
93049 Regensburg
Germany
I hereby revoke the contract I concluded _________________ (order number) for the purchase of the computer game _________________________________ (name of the game, version if applicable), ordered on __________ (date).
Date + Signature
(only required for notification on paper)