End-User Licence Agreement
CipSoft GmbH, based in Regensburg, Germany (“CipSoft”) sells computer games (“Game”) developed by partners (“Partner”). This End-User Licence Agreement (“Agreement”) governs the terms under which CipSoft offers you these Games. By purchasing a Game, you accept this Agreement and confirm that you are legally competent in your country or have the permission of your parents or legal guardian to purchase the Game
1 Contracting Parties
The agreement is formed between you and CipSoft. For any questions or issues, please contact CipSoft, not the Partner.
2 Subject of the Contract
CipSoft grants you a fee-based, non-exclusive and non-transferable licence for the permanent use of the selected Game for your personal, private use. This licence does not establish any ownership rights to the Game. All rights not explicitly mentioned in this Agreement remain with CipSoft or the Partner. Before purchasing, please check that your computer meets the system requirements of the Game and you have a working internet connection. The Game will be made available by the Partner or on a platform for download in compiled form. CipSoft will provide you with a licence key that allows you to access the Game. You must provide a valid email address for this purpose. The licence key may not be passed on to third parties. In some Games it may be possible to unlock additional game content for a fee or to purchase virtual goods. This is not the subject of this Agreement. The Partner reserves the right to further develop the Game and to release new versions from time to time.
3 Terms of Payment
The current valid price for the Game will be displayed to you during the ordering process. This price includes any applicable value added taxes and other excise or transaction taxes. Additional charges may apply for certain payment methods. CipSoft reserves the right to change the price at any time. You must pay the price in advance. By providing payment information, you affirm that you are the authorised user of the payment method used for this transaction. The licence key will only be provided to you when CipSoft, or an involved payment service provider, receives the payment. If the payment is subsequently withdrawn or returned, the licence key will be disabled.
4 Right of Withdrawal
You have the right to withdraw from this Agreement without giving any reason within 14 days of purchase, provided you have not yet used the licence key (“Right of Withdrawal”). To exercise the Right of Withdrawal, you must inform CipSoft in an unequivocal statement about your decision to withdraw from this contract (e.g. by sending a letter to CipSoft GmbH, Prüfeninger Str. 20, 93049 Regensburg, Germany or an email to [email protected]). You may use the withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient to send your communication concerning your exercise of the Right of Withdrawal before the withdrawal period has expired. If you withdraw from this Agreement, we will refund all payments received from you in connection with this Agreement without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. The refund will be made by the method of payment you used for the original payments unless you have expressly agreed otherwise with us.
5 Warranties and Limitation of Liability
The Game is provided “as is.” CipSoft disclaims all warranties or representations, in particular regarding the absence of errors and fitness for a particular purpose. You shall not hold CipSoft liable for any loss of profits or other damages arising out of or in connection with the use of the Game, unless such damages were caused by CipSoft’s wilful misconduct or gross negligence.
6 Final Provisions
Should individual provisions of this Agreement be or become invalid in whole or in part, the remaining provisions shall not be affected thereby. The provision in question shall be replaced by a valid one that comes as close as possible to the intended economic purpose. The Agreement is subject to the law of the Federal Republic of Germany, excluding the provisions of international private law and the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Regensburg. CipSoft GmbH is neither willing nor required to take part in out-of-court dispute resolution.
Privacy Policy
CipSoft GmbH, based in Regensburg, Germany (“CipSoft”) sells computer games (“Game”) developed by partners (“Partner”). This Privacy Policy explains in detail which personal data is collected and for what purpose it is processed and used. Personal data is information about your identity. This includes details such as your name, address, telephone number and email address as well as data from the payment method used ("Data"). CipSoft has taken technical and organisational measures to ensure that data protection regulations are observed both by us and by external service providers ("Third Party").
Collected Data and Purpose of Use
When you visit the online shop's website, your IP address is transmitted and processed in order to deliver the content of the pages. When you purchase a Game, CipSoft processes the data you provide to process the payment. The data is also used to detect and prevent fraudulent payments. When you contact CipSoft's support, CipSoft processes your email address and other personal data in order to respond to your request efficiently and satisfactorily. CipSoft also uses this data in an anonymous and aggregated form to optimise the work of the support.
Cookies
When you visit our website, we may store information on your computer in the form of cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.
Through the use of session cookies, the controller can provide the users of this website with a user-friendly service that would not be possible without the setting of cookies. Without consent, we only use technically necessary cookies on the legal basis of legitimate interest pursuant to Art. 6 (1) lit. f GDPR.
We only use personal cookies to improve our website or for marketing/advertising purposes with your consent. On your first visit, you can voluntarily agree to tracking or analysis by clicking on the cookie banner. Your data may be passed on to partners or third-party providers. These cookies are only stored if you explicitly agree to this; the legal basis is then your consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can change your settings for the use of cookies at any time.
Google Consent Mode
We carry out tracking via Google Ads. We use this to track behaviour on our website so that we can optimise the content for you and check the success of our advertising campaigns. Of course, tracking only takes place if you have given your consent via the cookie banner. We would also like to point out that if no consent has been given for personalised tracking, a non-personalised and cookie-free analysis will take place. The following data is processed:
In this way, we can track the flow of visitors to our website (but not individual user behaviour). The legal basis here is your consent in accordance with Art. 6 para. 1 lit. a GDPR, which you can revoke at any time.
Function-related information (such as headers that have been passively added by the browser):
- Timestamp
- User agent
- Referrer URL
Aggregated or non-personal data:
- Indication of whether the current page or a previous page in the user's navigation history on the website contains ad click information in the URL (e.g. GCLID/DCLID)
- Boolean information on the consent status
- Random number generated when the respective page is loaded
Google Conversion Tracking
This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.
The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR The consent can be withdrawn at any time.
You can find more information about Google conversion tracking in Google's privacy policy: https://policies.google.com/privacy?hl=de.
YouTube
This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.
We use YouTube in extended data protection mode. According to YouTube, this mode has the effect that YouTube does not store any information about visitors to this website before they view the video. However, the transfer of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube - regardless of whether you watch a video - establishes a connection to the Google DoubleClick network.
As soon as you start a YouTube video on this website, a connection to the servers of YouTube servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.
Furthermore, YouTube can save various cookies on your end device after starting a video or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience, and prevent fraud attempts.
Since a corresponding consent was requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.
For more information about data protection at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.
Facebook Pixel
This website uses the visitor action pixel from Facebook for conversion measurement. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.
Thus, the behavior of site visitors can be tracked after they have clicked on a Facebook ad to the provider's website. This enables the effectiveness of the Facebook ads for statistical and market research purposes and to and future advertising measures can be optimized.
The collected data is anonymous for us as the operator of this website, we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Use Policy. This allows Facebook to enable the placement of advertisements on Facebook pages as well as outside of Facebook. This use of the data cannot be influenced by us as the site operator.
The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and 25 para. 1 TTDSG. The consent can be revoked at any time.
Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.
Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook. The processing by Facebook that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum . According to this agreement, we are responsible for providing the privacy information when using the Facebook tool and for the privacy-secure implementation of the tool on our website. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g., requests for information) regarding data processed by Facebook directly with Facebook. If you assert the data subject rights with us, we are obliged to forward them to Facebook. You can find further information on protecting your privacy in Facebook's data protection notices: https://de-de.facebook.com/about/privacy/.
You can also deactivate the “Custom Audiences” remarketing function in the Settings for Ads section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. To do this you must be logged in to Facebook.
Tik-Tok Pixel
Within our online offer, the so-called “TikTok Pixel” of the social network TikTok, which is operated by TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland (“TikTok”), is used.
With the help of the TikTok pixel, it is possible for TikTok, on the one hand, to determine you as a visitor to our online offer as a target group for the display of advertisements (so-called “TikTok ads”). Accordingly, we use the TikTok pixel to display the TikTok ads placed by us only to those TikTok users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to TikTok (so-called “Custom Audiences”). With the help of the TikTok pixel, we also want to make sure that our TikTok ads correspond to the potential interest of the users and are not harassing. With the help of the TikTok pixel, we can further track the effectiveness of the TikTok ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a TikTok ad (so-called “conversion”).
The processing of data by TikTok takes place within the framework of TikTok's data use policy. Accordingly, general information on the display of TikTok ads, in the data use policy of TikTok. For specific information and details about the TikTok Pixel and how it works, please visit TikTok's help section.
The use of the TikTok Pixel as well as the storage of “conversion cookies” is based on Art. 6 (1) lit. a GDPR. You can revoke your consent at any time.
Reddit Pixel
We use a tracking pixel of the provider Reddit, Inc. (USA) on our website to display interest-based advertising on the Reddit platform. In order for our advertisements on the Reddit platform to be played out as precisely as possible and for us to receive feedback on the success of our played-out advertisements, we use the cookies of Reddit Inc. on our website for conversion measurement and retargeting.
This use of cookies and similar technologies and the further use of the data only takes place with your consent. The legal basis is Art. 6 para. 1 letter a) GDPR. You can revoke this consent at any time.
For more information about the processing of data when using Reddit, please visit https://www.redditinc.com/policies/privacy-policy.
Conversion tracking via CPMStar
We use the CPMStar service of CPMStar Inc. (USA) on our website to measure the effectiveness of our adverts and to enable the allocation of conversions (e.g. successful registrations or purchases). For this purpose, a so-called click ID is generated and stored when you click on a CPMStar advert. If a desired action is subsequently taken on our site, this is transmitted to CPMStar on the server side via a so-called callback in order to assign the campaign correctly from a technical perspective.
The processing takes place exclusively with your prior consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG, which you can give via our consent banner. No communication with CPMStar will take place without your consent. Please note that data transmission to the USA cannot be ruled out. CPMStar undertakes to take appropriate protective measures within the meaning of Art. 46 GDPR (e.g. standard contractual clauses) to ensure an adequate level of data protection.
Further information on data protection at CPMStar can be found at https://www.cpmstar.com/privacy-policy
Third Party Disclosure
CipSoft transfers data necessary for payment processing to the involved payment service provider. These payment service providers may be located outside the European Union, but they are subject to the same data protection regulations as CipSoft. To the extent required by law, CipSoft discloses data to tax authorities, law enforcement agencies and other authorities. Other than in the aforementioned cases, CipSoft does not disclose data to third parties, including the Partner, and only employees of CipSoft have access to the data in order to fulfil their above-mentioned tasks.
Your Rights as a Data Subject
You have the right to information about which data we store about you (Art. 15 GDPR), as well as the right to correction (Art. 16 GDPR) or deletion (Art. 17 GDPR) of this data. Further, you have the right to restrict processing (Art. 18 GDPR), the right to object to processing (Art. 21 GDPR) and the right to data portability (Art. 20 GDPR). Please send an email to [email protected] if you want to exercise these rights. If you have any questions about this privacy policy or the processing of your data, you can also contact our data protection officer:
Christian Volkmer
Projekt 29 GmbH & Co. KG
Ostengasse 14, 93047 Regensburg, Deutschland
Telefon: +49 941 2986930
Fax: +49 941 29869316
E-Mail: [email protected]
If our data protection officer is unable to answer your concerns to your satisfaction, you retain the right to lodge a complaint with the data protection supervisory authority responsible for your country or federal state.
Legal Information
Contact Address:
CipSoft GmbH
Prüfeninger Straße 20
93049 Regensburg
Germany
Website: www.cipsoft.com
E-Mail: [email protected]
based in Regensburg
registered at Amtsgericht Regensburg, HRB 8295
VAT ID: DE 216262082
Managing Directors: Ulrich Schlott, Stephan Vogler, Benjamin Zuckerer
Platform of the European Commission for Online Dispute Resolution:
http://ec.europa.eu/consumers/odr/
CipSoft GmbH is neither willing nor required to take part in out-of-court dispute resolution.
Withdrawal Form
If you wish to revoke the contract for the purchase of a computer game, please fill out this form and send it by mail or email to
CipSoft GmbH
Prüfeninger Straße 20
93049 Regensburg
Germany
I hereby revoke the contract I concluded _________________ (order number) for the purchase of the computer game _________________________________ (name of the game, version if applicable), ordered on __________ (date).
Date + Signature
(only required for notification on paper)